Find answers to common questions or contact our support team directly.
Frequently Asked Questions
You can create a virtual card instantly through the Tayoo Pay app. Simply log in, go to the Cards section, and tap "Create New Card".
Standard virtual cards are free to create and use. Premium cards have a small monthly fee but offer additional benefits like cashback.
You can top up your card via bank transfer from your Bank of Khartoum account or other local banks. Transfers are usually instant.
Absolutely! All transactions are secured with bank-grade encryption and 3D Secure authentication. Virtual cards add an extra layer of security for online purchases.
Contact Support
Live Chat
Chat with our support team in real-time through the Tayoo Pay app.